Good for them! I wholeheartedly applaud their efforts and hope EVERYONE makes sure that when they're paying customers and end up paying merely to be treated badly, they do everything within their power (and within the confines of the law) to make sure their displeasure is known and felt.

I once got screwed over by my cellular phone company, and when I tried to explain the problems I was having, they simply said I was now bound by contract to continue my substandard service for a full year and that I was not entitled to any refund.

Oh, yeah??? That's what they thought.

I emailed them a scathing account of my experience with their company and advised them that I would be sending it to my local newspaper and any national paper that would take it.

I got my deposit waived and a free month of service, or the option of discontinuing my service. And the true benefit was in the therapeutic benefit of reaming these jerks in print and getting satisfaction for my efforts.

I thoroughly enjoyed that slide show, as someone who spends a lot of time in ugly hotel rooms mumbling over Powerpoint notes, trying to edit talks down to some ridiculous time limit.

This could lead to all sorts of innovations in everyday interactions. Imagine breaking up with someone with the visual aid of a Powerpoint presentation behind you. Start with an "Overview of Today's Talk," then move on to slides with headings like "10 Things I Hate About You," followed by terse bullet points.

Lena Cuisina: This could lead to all sorts of innovations in everyday interactions. Imagine breaking up with someone with the visual aid of a Powerpoint presentation behind you. Start with an "Overview of Today's Talk," then move on to slides with headings like "10 Things I Hate About You," followed by terse bullet points.

Oh, Lena, I like that idea! And if he's like my ex (who is nothing like my current) who never listens, you could post it on the web and email him the link. "Why [insert ex's name here] is such a jerk!" I bet my ex would let me get a sentence out without interrupting me then. Anything to get me to take it down.

I think I'm going to email (if there's an email address) those presenters and see if the Doubletree Inn of Houston actually addressed their concerns. Preferably by giving that loser night clerk his walking papers, and offering them a free 2 night stay. If this presentation actually starts showing up on search engines, it would probably be worth it to give these people something to placate them rather than lost business this will cost them.