Rude Awakening
The LA Times published my op-ed on the Travel + Leisure poll deeming Los Angeles the rudest city in America. An excerpt:
Snapshot from Los Angeles, the place Travel + Leisure readers deemed the rudest city in America: It's late morning in an L.A. coffeehouse. Everybody's staring down into something -- a laptop, spreadsheets, a college entrance exam workbook -- until the door opens and an elderly woman carrying a canvas book bag walks in. Writers stop writing, students stop studying and wave, smile and call hello to the woman, who smiles brightly and waves back. A few get up, one by one, and go give her a hug.The woman is Kay, and her husband, who comes in 20 minutes later, steadied by a walker, is Earl. Another round of hugging ensues. I can't trace back exactly how this hugging tradition started, but somebody hugged Kay, and somebody else saw it happen, and now it's just how things are. When Kay and Earl come in, people get up and go hug them.
The people who decided L.A. was America's rudest city probably aren't going to get to this coffeehouse and see how some of us make Los Angeles an incredibly warm and neighborly place. Sure, L.A. is big and spread out, and it's easy to feel alienated here -- if you let yourself be alienated. To a great extent, you inhabit the world you create wherever you are.
To understand why L.A. can be a tough city to feel at home in, it helps to understand why people are rude. British anthropologist Robin Dunbar figured out that the human neocortex seems to have a capacity to manage social interaction in societies of about 150 people. Beyond that number, social order seems to break down.
In other words, people are rude -- in L.A. and many other places -- because we live in societies too big for our brains. In a small society in which everyone knows each other, you can't act out the way you can around strangers. If, however, you're around people you'll never see again, you can get away with all sorts of nasty behavior.
We can't shrink Los Angeles to a more polite population size, but we can bring back some of the constraints and benefits of the small tribal societies our brains are adapted for. This actually doesn't take much.
We need to refuse to be victimized by the rude. This means speaking out when people are behaving hoggishly, like all those cellphone shouters privatizing public space as their own. We also need to make an effort to treat strangers like neighbors -- to smile at the guy passing us on the sidewalk, to say hello to the cashier, to do the small kindnesses that you would for someone you know...
Continued at the link.
If you haven't read my book, I See Rude People: One Woman's Battle To Beat Some Manners Into Impolite Society, I hope you'll consider buying a copy. It's only $11.53, brand new, with Amazon's discount at the link above. (New copies go against my advance, and help me keep writing...and eating!)







British anthropologist Robin Dunbar figured out that the human neocortex seems to have a capacity to manage social interaction in societies of about 150 people. Beyond that number, social order seems to break down.
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Very interesting.
I live in a small village, and the social structure broke into cliques after we hit around 100 families.
Similar dynamics in a lot of kibbutz/moshav/settlement communities.
Ben David at February 8, 2011 5:11 AM
To a great extent, you inhabit the world you create wherever you are.
Exactly. Because no matter where you go, there you are. And you bring all your baggage with you, unless and/or until you learn to leave what you don't need, or have outgrown, behind.
Flynne at February 8, 2011 5:31 AM
I'd bet that much of LA's rating comes from the experience of driving around LA. Otherwise people there seem fine, though they can be a little wifty.
The rudest city that I've experienced is DC. There's a soul-less quality to the people. They won't make eye contact or acknowledge you, and seem anxious when forced to. I've seen people ignore extended harassment and assaults on women and children in public in DC. There doesn't seem to be any civic culture or sense of community, and the city is stratified in a way that I've never experienced anywhere else. It's like Americas answer to Johannesburg.
juke at February 8, 2011 7:27 AM
Amy Alkon
https://www.advicegoddess.com/archives/2011/02/rude-awakening.html#comment-1839890">comment from jukeI think polls like that are pretty silly, and the hating on LA probably had something to do with the wealth here, the movie business, plastic surgery, and the fact that we look out on palm trees even if we live in dumpy apartments...oh, and that we not only have amazing weather, we whine about how frigid it is when the temp hits 54.
Amy Alkon
at February 8, 2011 7:33 AM
Amy's book is great! For those of you who haven't read it, you really should.
I've never been anywhere particularly rude. I find people are generally friendly all around the world. Asshats are everywhere, but they are also exceptional everywhere.
NicoleK at February 8, 2011 8:17 AM
Amy Alkon
https://www.advicegoddess.com/archives/2011/02/rude-awakening.html#comment-1839914">comment from NicoleKThank you so much, Nicole!
Amy Alkon
at February 8, 2011 8:24 AM
If you look for rudeness you'll find it anywhere, and since LA has everything of course it has that too.
But as your anecdote reveals, this is an incredibly kind and giving place. The people who decided LA was the rudest probably didn't expand beyond the LA they see on TV and ever get north of the 101 or south of the 10 and possibly didn't go east of the 405.... maybe they went as far as Highland.
I'm not saying the Westside is ruder than the rest of the city, it's not. Folks are just as nice in Pomona as they are on Montana Ave, but no one would ever hang out in Pomona looking to slam LA's "beautiful" rude people because they wouldn't think there are any beautiful Angelenos there.
James Hames at February 8, 2011 8:37 AM
I am no apologist for the shortcomings of Los Angeles and I used to think the inhabitants were rude. Then I was sent to New York City on a series of business trip. LA is a paragon of politeness compared to NYC.
Parabarbarian at February 8, 2011 9:07 AM
In LA when people say 'Have a nice day!' they mean F.U. - in New York when people say 'FU!' they mean HAVE A NICE DAY! (old one)
Ronnie at February 8, 2011 9:47 AM
Amy Alkon
https://www.advicegoddess.com/archives/2011/02/rude-awakening.html#comment-1839970">comment from RonnieRonnie, that's a cartoon by my late friend John Callahan!
Amy Alkon
at February 8, 2011 10:01 AM
>> To a great extent, you inhabit the world you create wherever you are.
Thank you, Amy, for reminding us of that.
albertine at February 8, 2011 10:15 AM
I've never been to Los Angeles, but I spent a good chunk of last week in Santa Barbara, and found the people there quite friendly indeed. A little odd sometimes, like the middle-aged ladies hoola-hooping in the park, or the youngsters in astronaut suits (complete with helmet), promoting an indie film, but friendly. Of course, Santa Barbara's not that big of a town, but if SB's any indication of Southern California as a whole, it's a friendlier place than DC/Northern Virginia.
However, I agree with Miss Alkon: Your community is what you make it, and you have to carve it out for yourself wherever you are. With the tools we have today, that may be easier to do than it used to be.
Old RPM Daddy at February 8, 2011 11:13 AM
Given that this is a survey of travelers, a few facts should be considered with regards to our ranking. First contact in town for most travelers are cabbies. Our cabbies are mostly Armenian and Russian, and in general, men from those cultures aren't perceived as being polite. So what we really need are a few charm schools for our Armenian and Russian drivers, and suddenly the perception about the politeness level found in our region should rebound nicely.
XWL at February 8, 2011 12:43 PM
XWL has a good point -- by and large, I would imagine the travelers surveyed are strangers. Because of that, they won't be in the familiar, comfy coffee house, in a position to hug Miss Alkon's friends Kay and Earl. They may be in the same coffee house, but it's not theirs yet. That kind of familiarity, that kind of comfort, only comes with time. Could it be that travelers who come to Los Angeles a lot, enough to be familiar with the areas they visit, enough to be recognized by the people living there, find the city less rude? I wonder if anybody's ever measured that.
Old RPM Daddy at February 8, 2011 1:29 PM
I work in a very odd place. when passing someone in the wall, a brief nod of acknowledgement is almost required. The usual greeting is “hello, how‘s it going”. I have never worked in a place like this but have found it lovely. With 4500 people here it seems like people want to have a positive interaction
susan at February 8, 2011 4:27 PM
British anthropologist Robin Dunbar figured out that the human neocortex seems to have a capacity to manage social interaction in societies of about 150 people. Beyond that number, social order seems to break down.
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Seems to be the upper limit of every primate species ever studied execpt for one.
Cant recall the name of the species, but I was watching some nature show which showed about 5000 of them living on top of a mesa, I think it was in africa, and the voice over guy mentioned that this one species was the only varient of primates ever to be seen living in a group larger than 150
lujlp at February 8, 2011 5:01 PM
I've spent lots of time in the L.A. area (most of it in Orange County, admittedly) and I've never noted the residents to be any more or less rude than any other place. By and large, I don't even have a problem with L.A.'s drivers; in fact, I appreciate it when the drivers around me know what they want to do and they just do it without any dilly-dallying. It's a lot better than some places I've been (e.g., Dallas) where most of the drivers seem to have no idea what they're doing or where they're going. If you understand a few basic rules about driving in L.A. (the big one being that you've got to drive at whatever speed the traffic is moving at, regardless of the speed limit), then you'll have no problem.
Cousin Dave at February 8, 2011 5:55 PM
I was born an raised in relatively small town PA, next to cities. I was about 7-8 before I learned how to cross a street in a town. I now live very rural (six acres of property and 2K-3K ft from my nearest neigbor).
I've been in NYC, L.A. and other top 10 cities on a very limited basis. I've been in the outer urbs and other suburbs of major cities. I've been in Seoul, S.K. and any number of large cities in the Midwest.
The city centers and urbs just put me on a high level of watching my front (and back). Most suburbs, I set the alarm on my car, and at least glance to see if anyone is hanging out.
My place -- I will go take a leak on my front lawn. ;-)
It is a level of general relaxation of being where I am. Having to live at a heightened awareness 24/7 is not my style. I think that is what burns people out on the long-term.
I'm also the type of person that can walk into a "five-star" bar or a low-end biker bar and fit in. But I wouldn't try to wear a suit to a biker bar either.
Jim P. at February 8, 2011 7:57 PM
Want to find out how rude people are someplace? Move there, and tell them you're from California.
You'll find out quick enough.
Not Sure at February 8, 2011 8:56 PM
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