Want Something Done Well? Don't Have It Done By Government
Stunningly (but not surprisingly), 99 percent of Obamacare applications don't contain enough information to enroll the applicant in the plan. This isn't because the applicants are stupid, but because government is.
Dan Mangan writes at CNBC:
As few as 1 in 100 applications on the federal exchange contains enough information to enroll the applicant in a plan, several insurance industry sources told CNBC on Friday. Some of the problems involve how the exchange's software collects and verifies an applicant's data."It is extraordinary that these systems weren't ready," said Sumit Nijhawan, CEO of Infogix, which handles data integrity issues for major insurers including WellPoint and Cigna, as well as multiple Blue Cross Blue Shield affiliates.
Experts said that if Healthcare.gov's success rate doesn't improve within the next month or so, federal officials could face a situation in January in which relatively large numbers of people believe they have coverage starting that month, but whose enrollment applications are have not been processed.
"It could be public relations nightmare," said Nijhawan. Insurers have told his company that just "1 in 100" enrollment applicants being sent from the federal marketplace have provided sufficient, verified information.
...Experts said that if the lag in processing enrollments continues on a large scale, insurers expect the federal government to tell them that they must provide benefits to people even as applications are still being processed.
"In talking to some of the insurers, they pretty much assume that even if there are issues, the feds will say, 'You know what, it's your problem, they've signed up,' " said Koritala.








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