Helpful Human Behavioral Hack: The Silent Stare
My book, "Good Manners for Nice People Who Sometimes Say F*ck," which I hope you'll buy, is largely about hacking our behavior and that of jerks, bullies, and the semi-conscious to make life go a little better.
I loved this behavioral hack from an anti-TSA blog, that of a guy who did some sort of activism and property damage years ago that had the government dub him a "terrorist." His name is now on "The List," and he is now four-S -- with "SSSS" printed on his boarding pass. And he now searched pretty much down to the short and curlies every time he flies.
Jetsetting Terrorist writes:
A consistent theme through this site is the TSA having no idea what they're doing and just making up rules to flex their muscles. The most pathetic example of this came early on in my jetsetting terrorism career, shortly after being added to The List.He got through the gate -- one of those where you board the plane from the tarmac -- and then:
Right where the canopied portion of the walkway ended, a sole TSA agent was waiting.
"Mister ____, I need to see your ID."
"No," he said. "Passport. I need your passport."
"Domestic flight." I said.
"I need your passport."
"Domestic flight." I said.
"I need a passport before I can let you board this plane."
You know when someone is so objectively wrong and their retarded request is so objectively baseless that you aren't even inspired to dignify it with a response? It was one of those times.
I laughed at him. Then I folded my arms and stared.
Not speaking is among the most powerfully intimidating things you can do to a challenger. You should try it. Bullies can't stand it.
I was sort of intentionally blocking passage to the tarmac, and as a line of people formed behind me, pressure mounted on this bozo to make a move.
He handed me my ID back and scurried off. What a clown.
Hey TSA doofus: Now your feeble attempt at bullying has a worldwide audience. Wave to your mom.
And no, as an aside: I'm not for people damaging property as a form of activism. Speech, not destruction of others' goods, buildings, or lands, is how you get to protest.








Miss Manners has stated that silence is the politest way of expressing moral outrage. I recall my favorite column of Miss Manners in which a woman had written to Miss Manners, complaining about her coworkers' "rudeness."
It seems she went to a florist in search of a rare tropical plant for her home. The shop had one, but the florist explained that that was for another customer who had ordered the plant. The florist was willing to order another such plant for the LW, but it would be at least a month before the plant arrived.
Not seeing any way of acquiring the plant sooner, the LW went ahead and ordered the plant, leaving her name and number.
To her amazement, when she got home, she had a call on her answering machine explaining that her plant had arrived and that she was free to come pick it up. When she returned to the florist's, she realized that they had mistaken her for the customer who had ordered the plant a month earlier.
Taking advantage of their confusion, she took the plant home and shared her good fortune with her coworkers the next day.
Her coworkers, she reported, suddenly went quiet on her and were abrupt and cold to her for the rest of the day. Her question for Miss Manners was how to explain to her coworkers that their rudeness hurt her feelings.
Miss Manners replied, "They weren't being rude. On the contrary, coldness is the politest way of expressing moral outrage. Miss Manners, who feels a sudden chill herself, would suggest that if you're going to cheat people, you should resist bragging about it."
So, I believe Miss Manners would say you're onto something, Amy.
Patrick at October 11, 2014 1:59 PM
P.A.
Crid [CridComment at Gmail] at October 11, 2014 9:45 PM
What would the TSA agent had done if the passenger had said, "I don't have a passport. I've never applied for one. I've never left the United States."
Fayd at October 11, 2014 10:15 PM
The quiet stare is a brilliant tactic. I can only hope I'd have the chutzpah to not only think of it but carry it out.
Holly at October 12, 2014 4:10 AM
Leave a comment