Electronic Checks: Look, Ma! No Safeguards!
I've learned a lesson -- to check my bank accounts with frequency.
I learned it the hard way, after I saw a large sum of money had been removed by "electronified check," nearly two months ago. (I've been so busy with the book, I let a few things slide a little.)
The remover of this money was the LA County Treasurer's Office, the place that takes people's property taxes.
Well, as I put it in a horrified email to them (because their office was closed on Saturday, when I discovered this), I don't even own a doghouse.
It turns out that somebody at the LA County Treasurer input the account number of a woman (who did owe property taxes) very sloppily, messing up two of the digits on the end -- which made the money come out of my account at my bank instead of hers.
Yes, that's right. All somebody needs to debit a bunch of money from your account is your account number and the bank routing number. There's no safeguard that has them enter a PIN. And apparently, my bank -- probably like a lot of banks -- goes, "Oh, ho-hum!" when they see a large and unusual amount deducted from your account.
Benefit from my stupidity: Check your bank account once a week. I sure will now. (And no, thanks, I don't want text alerts on every transaction -- they'll wake me up from my naps.)
Yes, I will get the money back (I just barely made the 60-day window to do that), but this was an awful, stressful experience. And I am truly appalled to find how easy it is for anybody to swap a couple of numbers and clean you out.







I use Chase as my bank. It has the option to send you an e-mail daily with your balance and all transactions for the prior day. It takes me about 10 seconds to verify it and then just delete it.
It also will allow you to setup text or e-mail alerts for deposits or withdrawals over $X amount only.
I have withdrawals set at $99.99 and deposits over $400. More than once the withdrawal alert has warned me that I was getting ripped off and was able to resolve it by calling immediately and say "I didn't do that. Send me a new debit card."
You should see if your bank has something like that.
Jim P. at June 9, 2014 9:22 PM
A friend discovered a little over 2 grand missing from his checking account in Indiana. Turned out he had made a mortgage payment on a nice house in Arizona. He got it back, but it took 3 weeks and he never got a real explanation.
He is also a creative and not always on top of his financials. Life is more interesting than money for the creative sort of human.
bmused at June 9, 2014 10:06 PM
Someone tried to buy $1,000 worth of porn using my moms card.
(wasn't me)
Ppen at June 9, 2014 10:25 PM
So far USAA has been very good at detecting potential fraud, and shutting down the debit card.
I have also been very happy with my Chase Visa card, and the way they manage my accounts.
Isab at June 9, 2014 10:31 PM
Bank account security is awful. It makes no sense, but the fact is: anyone can paste together an electronic check and deduct money from your account.
When I was closing down my mother's affairs after her death, numerous companies offered to settle her final bill over the telephone. Could I please just tell them her bank account number and they would deduct the amount owed.
Please realize just how horrifying this is: I call up, some random guy they've never heard from before. Based purely on what I tell them over the phone, they want to deduct a bunch of money from someone's bank account. And the bank allow this!
We get all worried about the (genuine) security problems in the Internet, while our bank accounts are wide open to the most trivial kind of fraud. It's like worrying about the quality of the lock on your front door, when your back door is a gaping hole.
a_random_guy at June 10, 2014 3:59 AM
Thanks, Jim P. And I have also been very happy with my Chase Visa card. They use Lexis-Nexis financial to see if there's some odd charge on your account.
And a_random_guy is right:
I also like this daily email alert thing. I don't have a lot of transactions going. This wouldn't be a big deal.
Amy Alkon at June 10, 2014 4:54 AM
And this, from a_random_guy...right on:
Amy Alkon at June 10, 2014 4:55 AM
You think banks are bad? At least there's a lock on the front door...
You phone bill is effectively a debit card. The sneaky thing there, is they are always (legitimately, in some sense of that word) raising the rate, a little bit, by few dollars - a $36 bill turns into a $39 bill. Whatever, right?
Cramming on phone bills is THE way to get free money. Phone companies don't do any kind of auth - not even asking the requester what the name on the account is. So crammers ask the phoneco for money for a "service" in some random name, on the order of a few dollars a month. Phoneco generally says, "okeydokey how much again?" And if you don't catch it in that few-month window of time... (who looks in detail at their phone bill every month? I am sure somebody does.)
When I caught it, they (BOTH, phoneco and "service" provider) were EXTREMELY apologetic, and refunded my money IMMEDIATELY. But you know what? I am sure they can afford to, because they must make truckloads of free money, little by little, off of truckloads of people.
They don't generally tell you this, but you can opt out of billing for these services. Phoneco is part of the scam, because they get their percentage off of the billing, too. No incentive at all to let customers know this is happening.
Government is no use - I reported it to the utilities commission, and their take was, heck, you got your money back - case closed.
flbeachmom at June 10, 2014 7:15 AM
It's worse then you think.....
http://www.torontosun.com/2014/06/08/two-14-year-old-code-crackers-hack-winnipeg-atm
wtf at June 10, 2014 10:14 AM
"All somebody needs to debit a bunch of money from your account is your account number and the bank routing number. "---Amy
The routing number and account number is also found on every check you write. We all still write checks, right ? Occasionally ? It is frightening to imagine that the recipient of any check you write can get account and routing numbers and become a potential thief.
Nick at June 10, 2014 11:03 AM
Amy Alkon
http://www.advicegoddess.com/archives/2014/06/10/electronic_chec.html#comment-4743334">comment from NickRight, Nick. This is why I only write them very sparingly. I put everything possible on my Visa.
Amy Alkon
at June 10, 2014 11:38 AM
It would be a hassle, but you could have sued the county for conversion.
Bill O Rights at June 10, 2014 12:23 PM
It would be a hassle, but you could have sued the county for conversion.
Posted by: Bill O Rights at June 10, 2014 12:23 PM
You need to have damages. She got the money back, probably minus the five cents in interest it would have earned, while the county had possession of it.
Isab at June 10, 2014 1:04 PM
Even for legitimate bills there is a huge room for error. AT&T once pulled the wrong amount from my mom. The check clearly stated $95.00. The pulled $950.00. They wouldn't give the money back until she threatened to sue them.
Ben at June 10, 2014 5:16 PM
This is why I rarely (if ever) allow any company to automatically take money from my account. I go onto my banking website and initiate the electronic payments.
I don't trust those suckers, especially the phone and cable company.
Daghain at June 10, 2014 6:22 PM
Leave a comment